Advisor, Service Product Line Manager

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join ourto get relevant job alerts straight to your inbox.

Introducing Ciena:

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL. 

Your Role:

As the Maintenance Services Product Line Manager, you will be responsible for evangelizing Ciena's current and new maintenance services globally. This includes enabling sales and operations teams to maximize opportunities in the maintenance space. Specifically, this role will be located in EMEA and will help drive process and sales enablement, including improving our quoting operations and processes in the region. You will be expected to be subject matter expert in EMEA but contribute to a team of global stakeholders.

Reporting to the Director Services Product Line Manager for the Maintenance business located in Ottawa, Ontario, Canada (EST), the ideal candidate must have a high-level knowledge of the technologies (Layer 0-3) and products (6500, Routing and Switching, MCP) that Ciena provides, as well as an understanding of our maintenance portfolio. They must also understand how to build and review commercial deal sheets and P&Ls, as well as the financials of the larger business. The role supports stakeholders globally.

Responsibilities:

As the Maintenance Services Product Line Manager, your responsibilities will include:

Qualifications:

To be considered for this role, you must have:

In addition to the minimum qualifications, the ideal candidate should have:

#LI-SG1