Application Manager ERP at ISS Denmark

Are you passionate about IT and enjoy being the “key link” between IT, Operations, and our Core-Business? Do you want to contribute to the transformation of our application landscape? Then you might be who we are looking for. Apply today and embark on a career journey with one of the biggest C25 companies in Denmark.

ISS Denmark is looking for an Application Manager ERP with deep insight and interest in understanding our core business processes - with a special flair for the daily flow in our operations, and therefore is second-to-none in delivering the right solutions and priorities.

We are in the middle of a transformation, where we are optimizing the efficiency and adaptability of our application landscape and SAP ERP platform. Standardizing and developing alongside other ISS countries in Global IT is another focus area, to establish a stable, agile, and cyber-secure IT Operations and service delivery.

About the position

You will be part of the Application Management team with around 15 colleagues. Our main purpose is to manage the life cycle of our application portfolio which includes ensuring applications are compliant to IT rules, legislation, security and risk.

You will join the IT department at our Danish headquarters in Søborg, where you will get 35-40 skilled and passionate colleagues who are all creating value for our internal and external customers. In IT, we have a strategic ambition which goes hand in hand with competence development and a strong collaborative culture.
 
Your main responsibilities include: 

• Daily application management, including operations, support, maintenance, and incident management 
• Change and release management, such as initiating, editing, documenting, and authorizing changes in alignment with Release Management processes and guidelines
• Establish strong network and relations to managers and colleagues from Operations, to really understand the business processes and translate them into functional changes   
• Close collaboration and sparring with the Application Developers, to ensure knowledge-sharing and input
• Review of business demands
• Vendor and cost management (applications related)
• Functional Test management including coordination of end user test with Operations

About you

As our Application Manager ERP, we imagine that you possess a combination of the following competencies:

• Experienced IT professional with a relevant education
• Practical experience working with application management, ERP and/or process management.
• Solid business understanding and financial insight, combined with deep technical insight
• Preferably experience with incident and change management 
• Experience with and certified in ITIL or other similar framework is an advantage 
• Great communication skills and communicate fluently in both Danish and English.

Moreover, you have a structured way of working and an analytical mindset. You can handle great complexity in your tasks, as well as dig into details when required. You have a high drive, are proactive, and thrive in a dynamic environment, balancing several tasks simultaneously. You are a team player who thrives in a cooperative environment, consistently contributing to group efforts and supporting colleagues to achieve shared goals.

We offer

An interesting and challenging position along with exciting career development opportunities, both in your current and future positions across the organisation. 

A dedicated management team, high professionalism and an informal culture with humor, sincerity, and room for a good laugh.

A compensation package which includes pension scheme, health insurance and other perks. In addition, you will get various benefits, such as discount schemes, vacation house program in Denmark and abroad as well as a fantastic social network.

Contact

If you have any questions about the position or need assistance in the recruitment process, please contact Head of Application Management, Sabrina Østenkær, at [email protected]. 

Application deadline

February 2nd, 2025.

We conduct interviews on an ongoing basis.

You are not required to include a cover letter with your application; however, we encourage you to include a brief statement in your CV about why you are applying for this position.

We commit to an inclusive and fair recruitment process as well as equal opportunities for all applicants.

We look forward to hearing from you!

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.