Associate Manager for Pack Quality Support

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Can you manage to both optimize and stabilize our support to our high-volume packaging lines in our Finished Product area in Hillerød? Will you thrive in a fast-running production environment? Can you drive engagement and results in your team? Are you motivated by driving operational performance in a huge pharmaceutical production environment? 

Then you might be the person we are looking for. As Associate Manager for Quality Support, you will set the direction for an engaged and ambitious team of 13 supporters.

Apply today and embark on a life-changing career with Novo Nordisk.
 
The position
In this exciting position you will be member of the management team in Packaging 3mL Department where you will be responsible for a team of high performing supporters. The team supports three packaging lines operating 24/7. 

Your main tasks will be: 

• Supporting the lines in an efficient way before, during and after production
• Ensure preventive and corrective support and training in compliance with internal and external requirements
• Handling quality cases (e.g. deviation handling), customer complaints and all our batch review to ensure fast release of our products
• Working in close collaboration especially with the other support teams and the line managers in our area 
• Setting the direction for the team and ensuring that we improve our quality in accordance with cGMP, to ensure that the department is able to supply patients all over the world.

 
As a manager you are open, loyal and honest and you enjoy creating results and a stable production through great planning and collaboration. You are not afraid of challenging status quo even though you hear “we have always done it like this, and we know it works”. 

You manage to set clear expectations and tangible goals and communicate them clearly, ensuring that everyone knows how to be successful in their role. You are reaching your goals through your empowering management and development of your employees in a team where social cohesion is strong and the team is spending their time together also outside of work in some occasions.
 
Qualifications
We are seeking candidates who fulfil the following prerequisites: 

• You have an academic background, minimum a bachelor’s degree
• You have minimum two years of managerial experience within production, preferably within pharmacy or similar
• You have a strategic, innovative, and analytical mind-set
• Preferably proven experience with systematic problem solving and LEAN
• You have a strong people leadership track record 
• You are fluent in both English and Danish

 
As a leader you are structured, effective, and consistent in the execution and follow-up on daily assignments. You have strong communication skill and can building strong professional relationships.

You have a general understanding of what it takes to lead people that supports a 24/7 production – meaning you also have the ability to be flexible to support both the production, audits/inspections and also your employees in the best way.
 
You know how to implement simple, effective systems and processes that work with the people using the systems. Additionally, you know that involvement is key to obtain ownership and empowerment.

About the department
AM Hillerød is an ambitious and business-critical area within our Finished Product with approximately 1500 employees. You will become a part of our Finished Product area, where millions of both FlexTouch and FlexPen pens are packed from our packaging lines and delivered to patients all over the world. The department consists of approximately 180 dedicated employees divided into 9 teams. We focus on cLEAN and work purposefully to optimize our processes. We value collaboration, good relationship, a strong quality mind-set and openness. 
 
About Site Hillerød
Site Hillerød is an innovative and fast-growing production site. With over 4,000 talented employees, we work together to drive change for people living with serious chronic diseases. The site is located in beautiful natural surroundings, and we offer a diverse array of career paths at all educational levels. Join our vibrant community at Site Hillerød and ramp up your career while we ramp up our production! Get to know us better - visit our Site Hillerød career page. 

Working at Novo Nordisk
Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That’s why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 40,000 employees. Together, we go further. Together, we’re life changing.
 
Contact
If you want to know more, please reach out to either Quality Support Associate Manager, Julie Sams Agerschou, on +45 3075 2470 – or Director, Jeanette Hejli Sørensen, on +45 3075 2412.

Deadline
Please apply before the 13th of April 2025.
 
We care about your motivation, but you do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.