Commercial Operations Manager - IFS Ultimo

Company Description

At IFS Ultimo you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Description

The Commercial Operations Manager drives sustained revenue growth and enhances operational efficiency. Central to this position is strategic planning guided by data insights. The manager collects, analyses, and interprets data from various sources to provide actionable insights, forecast trends, and make data-driven decisions that align with Ultimo’s revenue goals, including presenting learnings to Sales Leaders. Collaborating closely with the Sales Operations team, which focuses on Sales Enablement, the Commercial Operations Manager emphasizes Sales Execution. Both teams are crucial for a successful Go-To-Market strategy. This role involves working with sales teams, sales leadership, partner enablement, marketing, finance, and other key stakeholders to boost sales results, enhance sales effectiveness, and improve sales productivity.

Domain:

• Sales Strategy Development: Collaborate with the (Sales) Leadership team to develop and implement sales strategies aligned with business objectives, market trends, and customer needs.
• Sales Forecasting and Planning: Lead the sales forecasting and planning process, working closely with Finance, Operations and Sales Leadership to develop accurate sales forecasts, budgets, and resource allocation strategies.
• Sales Performance Management: Measure sales performance against defined KPIs and track progress against goals to identify areas for improvement. Provide regular performance insights and recommendations to sales leadership.
• Pipeline and Demand Generation: Provide regular feedback to (Sales) Leadership on Pipeline Health and Sufficiency. Ensure that a rigorous cadence of pipeline management is implemented at all levels within IFS Ultimo and its acquisition units.
• Sales Data Analysis: Utilize data analytics and reporting to gain insights into sales performance, market trends, customer behaviour, and competitive landscape. Laverage findings to inform strategic decision-making with Sales Leadership.
• Commissioning: Supporting on GTM strategy and Commission Policies with Sales Leadership and other stakeholders
• Acquisition Integration: Facilitate group level sales reporting, and cadences across Ultimo and its acquisition units throughout the integration period.

Qualifications

Required

• At least 5 to 7 years of experience in sales, success teams, the management of programs or their equivalent in a software/SaaS company
• Strong technical and analytical skills
• Demonstrated experience in Commercial/Revenue Operations or a related field, including Sales Operations, Consulting, or Business Operations/Analytics
• Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition in a subscription business
• Able to communicate with every level in the organization
• Fluent in both spoken and written English
• Self-motivating and capable of multitasking
• EAM market expertise is a plus

Additional Information

IFS Ultimo is based in the Netherlands with more than 2000 global customers, is a leading Enterprise Asset Management software provider with a strong reputation for the completeness, flexibility, and configurability of its SaaS EAM solutions.

In the world of Ultimo, asset management processes and the software they require take centre stage. At IFS Ultimo, we develop easy-to-use EAM software for confident asset owners, enabling them to optimize productivity, maximize asset availability, and secure health and safety. We supply out-of-the-box, though supremely flexible, software with an unmatched ROI through short implementations, seamless integrations, and self-service application management.

Acquired by IFS in July 2022, its parent company operates across all continents with its 5000+ employees delivering award-winning enterprise software solutions to help businesses be their best when it matters–at their Moment of Service™.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability and a company where we get things done so that you can positively impact the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.