Do you go the extra mile to provide excellent customer service and are you looking for an exciting opportunity to work for a global family of shoemakers?
We are currently looking for a Customer Service Representative to join our Customer Service Team, working from our Nordic regional office in the center of Copenhagen, as soon as possible.
What will you be doing every day?
Receive and process incoming emails and calls Handle and manage time-critical sales orders Process complaints and invoice corrections Provide support for and collaborate with responsible Sales Representatives Be in contact and coordinate tasks with colleagues in other functions and at other locations in Europe To succeed in this position, the ideal candidate will:
Have relevant experience from a similar Customer Service function Fluent in Danish, Finnish, Norwegian or Swedish, writing and speaking Have the ability to communicate fluently in English, both in writing and speaking Generally have good communication skills Be customer friendly and easy going with the ability to put the customer first Be a team player with a desire to collaborate with other good colleagues Be familiar with working in Microsoft Office at proper user level Have experience from SAP or other financial management systems What we have to offer?
The opportunity to work in a good Customer Service team at our Nordic regional office located in the center of Copenhagen for an international company with a well-known brand The opportunity to work in a fun and informal environment with other colleagues who are passionate about making a difference every day A salary corresponding to the market including pension and employee benefits Due to summer vacation, we will start to review candidates in the beginning of August and we will then invite candidates for interviews on an ongoing basis, so do not hesitate to apply.