Customer Support (Danish Speaker)

The Offer

• Development opportunities
• Health insurance
• Performance bonuses
• Great internal advancement opportunities - most of their leadership positions have been filled internally.
• The opportunity to work remotely in Malta, with the possibility of working fully remotely.
• 8 working hours per day, 5 days a week.
• Relocation package (flight costs will be reimbursed).
• Free accommodation for the first 5 days.
• Assistance with the creation of all necessary documents and apartment search.
• Various discount promotions, such as for a fitness studio, etc.

The Job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• You will support customers who are users of various service platforms.
• Customers will contact you via phone or email, and you will ensure they receive the best possible assistance.
• If customers have more complex issues, it will be your responsibility to note them down and escalate them to your superior.
• You will work in an international team, including colleagues from the Netherlands, Malta, and Germany.

The Profile

• You speak and write Danish at a native level and you are fluent in English.
• Experience in customer support is both recommended and an advantage.
• You have a basic understanding and level of computer handling skills.
• Excellent problem solving skills with good inter-personal relationship building skills.
• Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

The Employer

Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client is specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.