Data Center Regional Business Program Manager

Overview

Microsoft’s Global Cloud Operations is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, and the overarching Microsoft mission to empower every person and every organization on the planet to achieve more, we have ambitious plans to grow and evolve as we meet the ever-changing and ever-increasing business demands that position Microsoft as a world-class provider. Underpinning these business imperatives, our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

EMEA Data Centre Operations (DCOPS) Organization has recently established a Strategic Execution Office to support the implementation of the organisation’s business plans. 

The Regional Business Program Manager is a recently created role within the Strategic Execution Office that will help drive and deliver the strategic change agenda for DCOPS. The successful candidate will work closely with the Director of Strategy and the DCOPS Leadership Team to translate the business strategy into a prioritised portfolio roadmap by taking a strategic, commercial and customer centric view. They will also be responsible for co-ordinating delivery, working closely with delivery teams within and without DCOPS to realise the committed business benefits.

The Regional Business Program Manager will develop consistent, repeatable processes to align change projects to our business strategy, create visibility on progress and support the Leadership team and delivery units to manage project capacity across the organisation, fostering strong relationships with key stakeholders to ensure their support and buy-in.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

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Qualifications

Required Qualifications:

Significant experience as a Senior Programme Manager/Senior Product Manager/Senior Business Change within an enterprise scale environment

Excellent communications skills, including proven experience of executive level briefings and experience of influencing decisions at a senior level

Demonstrated ability as an effective stakeholder manager, mentor and coach.

Demonstrated ability to challenge and balance multiple priorities at enterprise scale

Passion for leveraging processes, approaches and technology to drive significant business value

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desirable Experience: 

Prior experience in working with both Waterfall and Agile project delivery methodologies

Experience in Operations Management

Data Centre Experience

Experience in scale up organisations balancing stability and growth

Responsibilities

Role Responsibilities:

Work with Director of Strategy and the EMEA DCOPs Leadership Team to enhance and refine our portfolio management process so that it is aligned to and will deliver the business strategy and that will build a culture and competence around change.

Develop processes to encourage collaboration and visibility of decisions regarding project prioritisation and strategic alignment

Develop and manage the Portfolio Roadmap (Backlog, Work In Progress, Delivered)

Monitor progress and refresh the portfolio on a monthly, quarterly, annual basis

Ensure appropriate tracking and co-ordination activities are in place to keep project progress visible – reporting regularly to Leadership team and the wider organisation. This to include development of key metrics to reflect the impact of the changes implemented.

Identification and management of intersections and dependency across the portfolio to ensure 'joined-up' portfolio management and hence strategy execution

Ensure that DCOPS leverages Microsoft group and other appropriate sources to drive both new customer offers and new ways of working

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect