Director Retail Operations Excellence, EMEA

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market we want to accelerate our business transformation to reach more people, more effectively.

We are on a journey to optimize our retail distribution operations and deliver a premium and consistent retail experience to every customer at every touchpoint across their path to purchase. Our role is to excite customers and bring them to our retail spaces, after which we can showcase our technologies in a retail setting that delights and encourages them to get hands on with our products.

As we continue our growth, operational efficiency and excellence is paramount, not only to our customer and staff experience, but also to our long-term profitability. The incumbant will support the local leadership team in each market on how to optimally operate our 200 stores in the region. The successful candidate will work with cross functional stakeholders including IT, Finance, Sales, Global Retail, and Brand & Marketing.

What you will do

What you bring

Experience

Personal competencies