Global IT Operations Manager

Do you thrive in a constantly changing and global environment? Do you have the interpersonal skills to navigate in a complex stakeholder landscape, and are you able to motivate, set direction and deliver remarkable results? Then this could be the perfect role for you!

The Position

Novo Holdings and the Novo Nordisk Foundation have a strong focus on continued expansion across global locations and with this new position in the Corporate IT Team, we want to strengthen the global IT service even further. You will become a part of the IT team located in Tuborg Havn and drive the continued development of our global IT service.

As part of our IT team, you will be responsible for the global IT service and operational setup in our offices outside Denmark. You will manage all aspects of the global IT service and activities related to continued global expansion. You will drive further standardization of the global IT processes and functions, while managing stakeholders and vendors.

In this role your key responsibilities will include:

• Manage the global IT service and operations setup on currently 8 international office locations
• Define and structure a standardized framework for efficiently managing global IT operations
• Ensure high quality and continuous improvement of the global IT service
• Manage and drive global IT projects and improvement initiatives
• Single point of contact for international colleagues and global stakeholders
• Develop and improve processes, guidelines, policies, communication material etc. in IT
• Manage global IT sourcing and procurement
• Manage global IT vendors and contracts

Furthermore, you will be driving the IT globalisation agenda, defining new standards for current and future offices in collaboration with your colleagues.

You will be responsible for global IT services and operations in multiple time zones; therefore, the role will require flexible working hours and travel activity to a reasonable extent.

About You

We are looking for an experienced colleague to represent the IT team globally, building strong relations with international colleagues, stakeholders, and vendors. You thrive with independence, making decisions and executing them. You are structured, motivated by improvement and change, and possess a proactive, problem-solving mindset with a structured approach to complex problems.

Further to this, we would appreciate an individual who has:

• Interest in diverse cultures and strong interpersonal skills
• Ability to communicate across all levels in the organisation
• Extensive experience with managing international services and vendors
• Extensive experience with IT operations standards, best practices, methodologies, and processes
• Experience from an international organisation with an outsourced IT environment
• Fluency in English, oral and written

We believe that you will thrive in this role if you have a strong personal drive and a curious mind. You are known for taking ownership and going that extra mile to ensure the right solutions are implemented and being followed up on. You have been described as having high and positive energy and not being afraid to roll up your sleeves to get the job done.

Application and Information
For further information, please contact Line Andersen, Senior IT Operations Lead in Corporate IT, [email protected].

We encourage you to send your application as soon as possible and no later than 1 December 2024. We will screen applicants on a regular basis.

To apply, please send your CV and cover by clicking the “Apply now” button.

About the Novo Nordisk Foundation

Established in Denmark in 1924, the Novo Nordisk Foundation is an enterprise foundation with philanthropic objectives. The vision of the Foundation is to improve people’s health and the sustainability of society and the planet. The Foundation’s mission is to progress research and innovation in the prevention and treatment of cardiometabolic and infectious diseases as well as to advance knowledge and solutions to support a green transformation of society.

In the coming years, the Foundation will broaden its scope and increase its grants for scientific, humanitarian, and social purposes. Consequently, we are a growing organization, which means new job openings and exciting opportunities for employees to be part of forming the future of the Foundation.