Growth & operations associate (English speaking company)

Start loving the rain with Dripdrop ☔️

Are you passionate about making a difference and being part of a vibrant and embracing culture? Joining Dripdrop means you will be part of a rapidly growing scale-up where you will engage in a diverse range of tasks and have a direct impact on the company’s growth. As a Key Account & Operations Associate, you will be the first face our future customers meet, thriving on relationship building and finding joy in interaction.

Dripdrop provides umbrella services to hotels and major properties across Europe, working with international brands such as Marriott, Hilton, Radisson, Scandic, and many more. Our aim is to establish Dripdrop as a standard offering in hotels worldwide. To achieve this, we need a highly skilled and customer-focused team.

We challenge the “buy, use - throw away” culture by creating a sharing system that incentivizes high-quality and lasting products. Currently, about 1,000 properties in Europe have joined our mission to make rainy days brighter for people and the planet, one umbrella at a time. Through our rent one, plant one initiative, we aim to plant 1,000,000 trees. So far, we have planted more than 600,000 trees with our partners 🌳.

As a fast-growing business with an agile mindset, we are driven by strong core values. We have a customer-obsessive approach to success, love to surprise and delight, and prioritise action over intention. We aim to become a front-runner in sustainability while maintaining a healthy work-life balance.

Our multinational and multilingual Dripdrop team consists of talented individuals from Denmark, Sweden, Brazil, the US, Romania, Lithuania, Iceland, Italy, Slovakia, Poland and the Netherlands. We are always on the lookout for exceptional talent. 🌍

⏰ Want to be part of this? Apply before 1st of December. ⏰

What You’ll Do:

• Manage a significant portion of our inbound leads, facilitating online demonstrations of our product and unique selling points.

• Collaborate daily with our Head of Sales to execute our growth strategy, leveraging your experience to plan and implement initiatives.

• Assist with maintaining and operating the CRM system and other administrative tasks.

• Collaborate with our Marketing, Customer Success, and Production teams on planning key initiatives to drive opportunities and movement through the sales funnel.

• Develop and maintain direct customer relationships, including with senior stakeholders.

• Professionally handle inbound leads, ensuring timely follow-up and engagement.

• Work closely with Customer Success, Finance, and Content Creation teams to ensure a smooth transition from lead to customer.

• Take an active part in our referral strategy by creating content for our customers in collaboration with marketing.
  
  

What You Have:

• A passion for working and performing in an ambitious and friendly small scale-up team while also performing independently.

• Excellent communication skills and the ability to interact effectively with individuals of different personality types.

• A keen interest in learning about our technology and product.

• A desire to grow both personally and professionally within our organization.

• An understanding of customers' needs and a highly structured and precise approach to your work.

• Bonus points if you speak German or French.
  
  

What’s In It for You?

• Our office is conveniently located in the heart of Aarhus.

• Enjoy every second Friday off as part of our employee benefit program.

• Participate in team events designed and executed by the team.

Practical:

• In-office presence is required.

• Must be able to travel abroad.

Apply:

To apply via email, we require a video introducing yourself and showcasing why we won't be able to resist you. 🎥 (maximum 2 minutes).

We look forward to unfold the potential of rain together