Implementations Specialist - Denmark

 You can find more information about our company at nordhealth.com

Who are we?

Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 50,000 professionals in clinics and hospitals across 30+ countries. We excel with 20+ years of experience in healthcare and veterinary software.

Nordhealth is a leading provider of cloud-based practice management software for veterinary clinics. Provet Cloud is designed to improve efficiency, enhance customer service, and simplify daily operations in clinics of all sizes. Our team in Denmark is dedicated to ensuring that veterinary professionals get the most out of Provet Cloud, helping them focus on what matters most: delivering care to their clients and patients.

About the role
 

We are here to create great healthcare products. That’s at our very core, but it’s the people who make companies great, not the other way around. We spend more time with our co-workers than anyone else in our lives. Being part of an exceptional team is not only important for your personal mindfulness but key for your professional progression.

At Nordhealth Denmark, we are a small, dedicated team committed to helping veterinary clinics succeed through innovative tools and personalized service. We are currently looking for an Implementation Specialist to join us in delivering seamless onboarding experiences for Provet Cloud customers.

Your key responsibilities include:

• Manage the end-to-end implementation process for new Provet Cloud customers.

• Conduct training sessions (remote and on-site) for clinic staff on using Provet Cloud effectively. 

• Customize workflows and settings within Provet Cloud to match clinic operations.

• Provide exceptional customer support during the onboarding phase, ensuring clinics feel confident and supported.

• Collaborate with our support and product teams to address customer feedback and contribute to continuous improvement.

• Build strong, trusting relationships with veterinary professionals and clinic teams.

What will help you to be successful in this role?

Ideally, you have already gained some experience from working in a fast growing, global SaaS company. Maybe you’ve also had experience in Healthcare or Veterinary Industry? If you do, you could consider this as a very good bonus point!

In addition, our humble wish list would be that you:

• Bring knowledge of the veterinary industry or practice workflows is a plus. You might currently work as a nurse or vet. 

• Have excellent communication and people skills, with the ability to explain technical concepts in a clear and relatable manner. 

• Have strong organizational skills and the ability to manage multiple projects simultaneously.

• Are passionate for helping others succeed and a customer-first mindset. 

• Are fluent in Danish and English (both written and spoken). 

• Have experience in software implementation, customer onboarding, or technical support, preferably in a healthcare or veterinary setting.

What’s in it for you?

At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment.

In addition, we offer:

• The opportunity to make a meaningful impact on the veterinary industry in Denmark and international. 

• A supportive, close-knit team that values collaboration, innovation, and customer success. 

• Comprehensive training on Provet Cloud and ongoing professional development opportunities. 

• Flexible work arrangements and a healthy work-life balance. With fully remote work (work from home) day to day setup.
  

Why Join Nordhealth?

At Nordhealth, we believe in empowering veterinary professionals with tools that simplify their daily tasks and enable them to focus on providing excellent care. With Provet Cloud, we’re transforming veterinary practice management—and you can be part of this exciting journey.

If you’re ready to make a difference in the veterinary world and join a passionate team, we’d love to hear from you! Apply through this link. Let’s work together to help Denmark’s veterinary clinics thrive!