IT Operations Specialist at ISS Denmark

Are you passionate about IT infrastructure and eager to create sustainable IT solutions in a global company? Then you might be the one we are looking for. Apply today and embark on a career journey with one of the biggest C25 companies in Denmark.

About the role

We are currently undergoing an IT Transformation and Cloud journey, where we are overhauling our entire system landscape. We are looking for an IT Operations Specialist to join our IT Operations team at our offices in Søborg. The key purpose of the role is to coordinate and implement IT infrastructure during this transformation period, impacting 6,500 employees at ISS Denmark.

You will be responsible for delivering innovative IT solutions that make your colleagues’ lives easier by offering exceptional 2nd level IT support in collaboration with the IT Service Desk. You will also work on network and monitoring, collaborating with vendors to optimize the best solutions.

In addition, your responsibilities will include, among others:

• Lead the overhaul of our entire system landscape.
• Utilize Microsoft technologies, including Azure and Intune to enhance our IT infrastructure.
• Collaborate with vendors to optimize network and monitoring solutions.
• Adopt DevOps practices, working closely with vendors who follow these methodologies (note: no development tasks involved).
• Provide 2nd level support in collaboration with the IT Service Desk, improving maturity levels and optimizing processes.
• Manage outsourced services, working across departments, borders, and with various vendors, primarily in a digital environment.

About you

As our IT Operations Specialist, we imagine that you have the following competencies and experience:

• Experience with IT infrastructure and IT operations, particularly in providing complex 2nd level support.
• Strong competencies in Microsoft technologies and both on-premises and cloud solutions.
• An educational background in computer science, software technology, or a similar field is favorable, but professional experience in daily IT operations is highly valued.
• Ability to design and drive sustainable IT solutions in collaboration with colleagues and external partners.
• Certifications in ITIL, Azure, Network, and/or IT security are a plus.

Additionally, you are focused on solving critical problems while thinking strategically to ensure solutions are up-to-date and synergies are found to improve and streamline our IT landscape. You have a great drive and excel at creating results.

You thrive in a coordinating role, bringing people and the right skillsets together to achieve sustainable IT solutions. Furthermore, you are a skilled communicator in English and have a positive attitude that thrives in an informal working environment with a high degree of personal freedom.

We offer

An interesting and challenging position along with exciting career development opportunities, both in your current and future positions across the organisation. 

A dedicated management team, high professionalism and an informal culture with humor, sincerity, and room for a good laugh.

A compensation package which includes pension scheme, health insurance and other perks. In addition, you will get various benefits, such as discount schemes, vacation house program in Denmark and abroad as well as a fantastic social network.

Contact

If you have any questions about the position or need assistance in the recruitment process, please contact Sander Kofoed (Senior IT Operations Specialist) at +45 26 73 26 99 or [email protected].

Application deadline

January 2nd, 2025.

We conduct interviews on an ongoing basis.

You are not required to include a cover letter with your application; however, we encourage you to include a brief statement in your CV about why you are applying for this position.

We commit to an inclusive and fair recruitment process as well as equal opportunities for all applicants.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.