IT Student Worker

Are you ready to kickstart your career in IT? We are currently looking for an IT Support Student Worker to join our team in our Copenhagen office!

Our mission is to provide top-tier infrastructure and on-site support, enabling our employees to deliver world-class IT solutions in the Identity Access Management and Governance space. As an IT Support Student Worker, you will play a crucial role in providing technical assistance to our staff and students, helping troubleshoot and resolve issues related to hardware, software, and network systems.

This position offers hands-on experience in maintaining computer systems, peripherals, and software applications, along with opportunities to build skills in managing cloud-based Microsoft infrastructure.

In addition, as an ISO 27001 certified organization, you will help ensure compliance with security policies and gain valuable insights into our Information Security Management System (ISMS).

Location Requirement

This position is primarily on-site at our Copenhagen office, with the option to work remotely on occasion. As such, we are looking for candidates based in or near Copenhagen who can easily commute to our office when needed.

Why Omada?

Omada is a fast-growing global cybersecurity software company with offices in six countries and headquartered in Copenhagen, Denmark. We are a Gartner Magic Quadrant leader in Identity Governance and Administration with one of the most advanced SaaS platforms in the industry. Our vision is to “secure the world’s identities”.

The demand for data protection and groundbreaking IT governance solutions is skyrocketing by the day. According to the analysts, IGA is a $10bn market opportunity.  Discounting SME and non-target territories, Omada targets 30% of that opportunity that is growing at 18% CAGR.  We're investing in talent like you to keep our partners and their customers on the path to success. With our headquarters nestled in the heart of Copenhagen and a global presence spanning Central and Western Europe, as well as the United States, we're here to make a lasting impact on businesses worldwide through cutting-edge IT solutions

Key Responsibilities

Day-to-Day Tasks:

• Provide technical support and assistance to staff and students in person, via phone, or through remote access tools.
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
• Assist in the installation, configuration, and maintenance of computer systems and software applications.
• Assist in management of user accounts, email accounts, and access permissions.

Additional Contributions:

• Perform routine maintenance and updates on computer systems to ensure optimal performance.
• Assist in the inventory management of IT equipment and peripherals.
• Document technical procedures and resolutions for future reference.

Qualifications:

• Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
• Strong knowledge of computer hardware, software, and operating systems.
• Familiarity with common productivity software, such as Microsoft Office 365.
• Strong ability to troubleshoot and resolve technical issues
• Solid communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Prior experience in IT support or customer service is a plus

What You'll Learn:

• Real-world technical support and troubleshooting in a professional environment.
• Experience with maintaining on-prem and Azure cloud-based Microsoft infrastructure.
• Practical understanding of security compliance in an ISO27001-certified organization.
• Enhanced communication and problem-solving skills essential for IT careers.

We Offer:

• An exciting job with varying tasks, where you are in charge of your own planning.
• A company that develops you and makes room for necessary challenges.
• Dynamic, engaged, and professional environment.
• Access to LinkedIn Learning.
• Team-building activities and company events.

More about Omada

At Omada, we are experts in cybersecurity, taking our customers by the hand, helping them to take identity and access management to the next level. We offer you the opportunity to work with passionate, competent people, experts within their field, in an informal and agile organization with a flat structure. We thrive on being challenged, and we anchor everything we do on our core values of ambition, teamwork, constant care, and creating value.

Omada is a fast-growing global cybersecurity software company with offices in six countries and headquartered in Copenhagen, Denmark. We are a Gartner Magic Quadrant leader in Identity Governance and Administration with one of the most advanced SaaS platforms in the industry. Our vision is to “secure the world’s identities”.

Omada is an equal opportunity employer and qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. 

At Omada, we are experts in cybersecurity, taking our customers by the hand, helping them to take identity and access management to the next level. We offer you the opportunity to work with passionate, competent people, experts within their field, in an informal and agile organization with a flat structure. We thrive on being challenged and everything we do is anchored in our core values of ambition, teamwork, constant care, and creating value.  

The Omada product is rated as one of the very best in the world by analyst firms like Gartner, Forrester, and KuppingerCole and we have a high focus on keep developing our product to meet our customers’ business requirements. 

If this has caught your interest, apply now! We will interview on an ongoing basis, and the position will be filled when the right candidate is found.