IT Support

Are you ready to shape the future of IT infrastructure? Join our team and do more than just maintain systems – innovate, optimize, and elevate technology to new heights. 

Are you up for the challenge? Then we cannot wait to meet you! 

The position
We are situated at the 'Factory of the Future' in Novo Nordisk Hillerød. As part of a team of 8, your role will involve monitoring and maintaining the IT infrastructure and IT security of our production lines. Our department interacts with a myriad of stakeholders due to the nature of our work. Nearly every internal and external department relies on us, and it is our responsibility to provide them with excellent service. It is an extremely interesting role if you enjoy focusing on daily operations, monitoring systems, and communicating system changes to the owner as necessary.
Key responsibilities:

• Monitor and maintain the IT infrastructure to ensure optimal performance
• Collaborate with the IT team in managing the daily operations
• Troubleshoot and resolve issues related to the IT infrastructure
• Assist in the implementation of new systems and policies
• Prepare and present reports on system performance and health
• Excellent communication skills to liaise with other teams and stakeholders while providing technical support and guidance to users

It's important to note that in the pharmaceutical industry, you can't simply rush with ideas. Compliance with numerous regulations is required, which can sometimes be frustrating and tiresome. However, if you are up for the challenge, this position offers a rewarding and significant contribution to our company.
  
Qualifications
We are seeking a candidate who can meet most of the following qualifications for this role:

• A bachelor’s degree in computer science, IT, Business, Communication, or a related field
• A strong understanding of IT principles, and the ability to effectively communicate technical concepts to a diverse audience
• Proficiency in data analysis and report writing, with knowledge of various IT systems and infrastructure
• A customer-service orientation with strong problem-solving abilities
• Exceptional verbal and written communication skills
• Knowledge and understanding of AI, which would be considered an advantage

About the department
Digital, Data and IT Product Supply Aseptic Manufacturing (DD&IT PSAM) Hillerød is anchored within the Global IT organisation. The department covers all areas from Operational technology, IT, Service level management, system management and infrastructure.

Working at Novo Nordisk
Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.

We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Discover the cutting-edge technologies behind Novo Nordisk's life-changing innovations at Tech.life at Novo Nordisk. From AI to quantum computing, our digital experts push boundaries and make a tangible impact on lives across the globe. You don’t want to miss it.

Any questions?
For further information please contact Hamilton Esfandiari +45-34485170 or [email protected]. 

Deadline
26 June 2024

This position is eligible for participation in the NN DK Employee Referral Bonus Programme.
Feeling overwhelmed by job requirements and doubting if you're 100% qualified? Don't let it stop you! We encourage you to apply anyway, as your profile could surprise us and fit our needs better than you think. So, take the leap and submit your application.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.