IT-supporter for a growing international company

Are you eager to engage with IT-users in an international company? Do you have a can-do attitude when solving requests and answering questions fast? And do you value the possibility of growing in the job? Then you might be the perfect candidate for our IT team.

At BBB Industries we have ambitious growth targets, both in existing and new business units. Our IT team is highly efficient and responsible for all user support, and we are now looking for a new colleague to join our team, with the mission to support users and work on development/change requests so that we can maintain and increase results in our continued growth. You will primarily be working with users in Denmark, but potentially also in other European countries, for which reason a good level of oral and written English is required.

We offer you
An attractive and responsible workplace, in a developing industry, where you have good professional and personal development opportunities. We are a company with extensive production, with new product groups being added continuously. As we are in a growth scenario, you will be working in an energetic and customer-oriented culture.

Our culture is also characterized by a high degree of professionalism where everyone contributes to creating good results. Taking responsibility and being a positive team-player are fundamental values, quality of work is our focus, and we have fun in our everyday work. These are especially important in this role, as you will be working with all colleagues in the company on a day-to-day basis.

At BBB Industries, you will benefit from our new facilities and extensive employee benefits, including a canteen, fitness, private health insurance and an active staff association.

The job
In the job you are responsible for 1. level support, solving incidents and user requests, 2. level support for designated areas of competence, and maintenance of servers, services and software.

To be successful in this role you must value strong, long-lasting relationships with your colleagues and know how to build and maintain a secure and stable IT-operation, by acting swiftly and flexibly when issues arise. Your approach is structured and calm, and at the same time pro-active. You follow through to make sure we deliver an outstanding support experience to keep a high operational effectiveness. You will be part of a committed team and know the importance of a team effort.

You can expect a lot of different tasks, where no two days are the same, but the team responsibility evolves around a core of user support and change requests on our many devices, servers and applications. You report to the Head of IT and cooperation with everyone in the company.

Your specific tasks are:

• IT Support for the Danish organization and in the longer term also remote tasks in other countries
• Onboarding and offboarding of users
• Handling of incidents
• Secure operation of the printer park with both regular printers and different label printers
• Maintenance of infrastructure
• Ensure compliance with cybersecurity policies
• Monitoring and securing the operation of the server park
• Continuous upgrade of servers
• Purchase of PCs and peripheral equipment and preparation for rollout in the organization
• Management of IT warehouse
• Participation in relevant projects
• Ad hoc tasks in assistance to the IT Manager

Your skills

• Relevant completed IT-education or equivalent experience
• Experience in IT Support – preferably in an international company
• Experience from working in a professional company with structured work processes
• Strong user-focused mindset and excellent communication skills
• Experience and a wide understanding of IT-systems – HW and SW
• Good business understanding and knowledge about how IT can support the business
• IT-project management capabilities with good stakeholder management
• Good at structuring daily work and prioritizing among the many tasks that land on your desk
• Good at aligning with your manager about focus areas and follow through
• Fluent in written and spoken English and Danish

Interested?

Contact our HR-Partner Per Schorling at Proces Support A/S on +45 2332 5825 for a quick assessment of your profile for the job or read more about us at budweg.com. All enquiries are treated in the strictest confidence.

We call for interviews and hire when we have the right candidate - so please upload your CV and motivated application in English language as .pdf on the link below if you are interested.

About BBB Industries
BBB Industries, a sustainable company by virtue. Globally we take the lead in extending and improving the useful life of critical automotive parts.

More than 10,000 employees globally take pride in supplying more than 90 countries.

BBB Industries entered the European market in 2020 staying true to the focus on sustainable manufacturing with Budweg and Inter-Turbo as the leading brands within their product categories.