Join SkatePro as an English-Speaking Customer Advisor

Do you have a passion for communication? Are you fluent in English? Do you enjoy action sports? Would you like to be part of a dynamic and growing international company? If so, you might be the new team member we’re looking for at SkatePro.

About Us

SkatePro is a Danish e-commerce company specializing in action sports equipment, located just outside Aarhus. We cater to enthusiasts of skateboarding, skiing, BMX, surfing, and more, offering expert advice tailored to each customer's needs.

With a strong presence in multiple markets and a customer base filled with passionate action sports fans, we are currently seeking a dedicated, English-speaking colleague to join our Customer Connection Team. In this role, you will help guide customers from around the world to find the perfect products to fuel their passion.

Key Responsibilities

• Provide excellent customer service on an international scale.
• Communicate with customers via phone, chat, and email.
• Translate website content and contribute to SEO efforts.
• Offer support and guidance on products related to skateboarding, surfing, BMX, skiing, etc.
• Ensure that every customer feels valued and receives outstanding service.

Qualifications

• Experience with our products and a genuine interest in the action sports environment.
• Strong communication skills, both written and verbal.
• A positive attitude and a talent for working well with others.
• A passion for helping and advising customers.
• Ability to thrive in a fast-paced, dynamic work environment.
• Proficiency in English, both written and spoken.
• Comfortable in an informal, open office setting.

What We Offer

Join a vibrant, international team of passionate employees from diverse backgrounds, all united by a love for action sports and a commitment to providing exceptional customer experiences. As a rapidly growing company, we offer plenty of opportunities for professional growth and the chance to make a real impact on our customer service approach.

Our work environment is informal and relaxed, and we enjoy a fun, supportive atmosphere with regular social events. You'll work alongside dedicated colleagues from around the globe and gain valuable insights into running a successful e-commerce business.

Additional Information

• Location: Head office in Søften, just north of Aarhus.
• Hours: 37 hours per week, with shifts between 9 am - 8 pm on weekdays and some weekend days during peak seasons.
• Start Date: As soon as possible.

If this sounds like the perfect fit for you, we’d love to hear from you. Please send your application and CV in English, explaining your motivation to join our team, to [email protected] with the subject line "English Speaking Customer Advisor."

For any questions, feel free to reach out to [email protected]. We look forward to your application.