1. Alle Job
  2. Kontor og administration
  3. København

Eupry

Junior Customer Support Assistant

Fuldtid

Permanent

Hejrevej 28, 2400 København, Danmark

SE PÅ KORT
ID: 2753173
|
Indrykket for 17 dage siden

Would you like to join a growing start-up in the life science industry? Here is your chance
Eupry is looking for a Customer Support Assistant to help us with customer inquiries via phone or email? This is an opportunity to be a part of a growing team in a highly relevant field - so make sure to apply today!

What does a Customer Support Assistant do at Eupry?

As our Full Time Customer Support Assistant, your primary responsibility is to provide exceptional assistance and guidance to customers, ensuring they have a seamless experience with our products and services. Your flexible schedule may include both day and evening shifts, allowing you to connect with customers across different time zones via phone, email.

In this role some of your key responsibilities will be to:

  • Respond to customer tickets in a timely and accurate way, via phone or email.
  • Report product malfunctions
  • Share customer information with team members

An excellent communicator that is passionate about top-notch customer service

We hope to see you pride yourself on being an attentive listener and consider yourself good at comprehending the motivations behind people's actions. Your character shines through your tolerance and consideration for others. While you enjoy working in a team, you are also comfortable working independently. Making a positive first impression is important to you, and you firmly believe that you can achieve this by consistently adopting a polite and empathic approach.

So, if you recognize yourself in the description above or in some of the points below, we would be excited to learn more about you!

  • Strong problem-solving skills
  • Service-minded with a strong sense of responsibility and ownership
  • Excellent fluency in English
  • Proficiency in Danish or any other language is a plus
  • Previous experience in a customer-facing role would be advantageous
  • Technical understanding of WiFi services is considered a plus
  • Must have a working permit in Denmark and residency in Denmark or Øresund Region

Your new Operations Team
Eupry's team consists of over 20 nationalities, all working together on a mission to create user-friendly storage compliance solutions that will significantly improve the way our medicine, food, and other sensitive goods are stored and transported. As a member of the Customer Support team, you will be reporting to the Customer Support Manager Michaela Kazandjieva.


Why join Eupry?

Currently collaborating with companies like Carlsberg, Arla, Novozymes and AstraZeneca, Eupry is trusted by industry leaders across Europe to deliver the easiest way to monitor storage temperature and humidity. Our "Compliance as a Service" solution takes the whole process into the IoT area, disrupting an industry usually dominated by traditional legacy products.

We have a history of supporting the professional development of our team members and creating an engaging environment for all of our people to thrive in. This means that we will help you face challenges, empower you to become independent, as well as make sure we celebrate your wins!

Have we sparked your interest?
Keep in mind our job openings don't have specific application deadlines and we conduct interviews on an ongoing basis. So, make sure to apply today!

Husk at skrive i din ansøgning, at du så jobbet hos Ofir

Opret en jobagent

Tilføj dette job til din jobagent og få lignende job direkte i indbakken

OPRET JOBAGENT

Bliv den første til at få besked når der kommer nye job
Du skal blot indtaste din e-mail her
Når du tilmelder dig, accepterer du samtidig vores privatlivspolitik. Du kan altid trække dit samtykke tilbage.

Andre brugere kiggede også på disse job:

Technical support specialist
København
Technical support specialist
Hovedstaden
Salg
København
Salg
Hovedstaden

Andre job der minder om dette

    Xero

    Norwegian-speaking Customer Experience Specialist

    Fuldtid

    Kuglegårdsvej 7, 1436 København K, Danmark

    Indrykket for 1 dage siden

    Fuldtid

    København

    Indrykket for 55 dage siden

    Fuldtid

    Vester Voldgade 8, 1552 København V, Danmark

    Indrykket for 10 dage siden

    Udløber snart

    Fuldtid

    Borups Allé 177, 2400 København NV, Danmark

    Indrykket for 10 dage siden

    Vil du være med til at sikre en god og stabil drift og skabe tilfredse lejere? Så er du måske den tekniske ejendomsservicemedarbejder, vi står og mangler til ind- og udvendig vedligeholdelse af kommun... Læs mere
    Københavns Kommune
Søg efter andre job