LEAN Partner - Complaints, Inspections & Audits

Do you excel in optimization, innovation, and strategic focus? Are you eager to contribute to our continuous improvement initiatives and support the establishment of a robust LEAN culture at Novo Nordisk? Are you motivated by the opportunity to identify and resolve significant optimization opportunities on both strategic and operational levels? 
Then read more and apply now!

 
The position
In Complaints, Inspections & Audits (CI&A), our objective is to ensure that LEAN principles extend beyond mere tools to become a fundamental culture and mindset within our organization. In this role, you will drive the LEAN agenda in CI&A, aligning it with our strategy and key priorities.

As the new LEAN partner, you will be a part of Customer Complaint Project team consisting of project managers, professionals working with data analysis, training, and strategy development. Your role will be to support across the Corporate Vice President CI&A area by driving, telling, teaching, and coaching our managers and employees in step-by-step changes.  
 
Your main responsibilities will be to:

• Represent a culture of continuous improvement, and LEAN project management behaviors.
• Drive the systematic roll-out of LEAN principles across the organisation, focused  on shopfloor coaching across all organizational levels, and educate managers on our LEAN standards such as performance boards, systematic problem solving, and process confirmation.
• Drive and support strategy implementation and the anchoring of it into daily business activities.
• Identify focus areas for process improvements and drive execution.
• Use data to drive changes, identify and prioritize the next optimization projects.

Qualifications
We seek a candidate who can engage and proactively advise stakeholders at various organizational levels while motivating individuals for change. The ideal candidate should possess strong strategic and analytical skills, persistence, and a proactive attitude.

To succeed in this role, you should:

• Hold a master’s degree in engineering, chemistry, pharmacy, business management, or project management.
• Be proficient in the LEAN toolbox, supported by several years of experience in operational excellence within daily operations.
• Have experience in implementing optimization projects and effectively involving and motivating customers.
• Demonstrate excellent change management and stakeholder management skills at all levels.
• Have hands-on experience in improving visual management.
• Be fluent in English; knowledge of Danish will be considered an advantage.
• QC, Lab, Manufacturing experience, including deviation/audit knowledge is considered as an advantage.

Your skill set should include LEAN tools such as Hoshin Kanri, Kata coaching, A3, Value stream mapping, and a strong data-oriented mindset.

On a personal level, you are a good listener, you are a team player who can also work independently when coaching and challenging leaders and specialists. You are a critical thinker, and do not hesitate when faced with challenges and be viewed as a front-runner, while still embodying leadership in an empathic and respectful way. 

About the department
As part of CI&A you will make a real difference for patients across the world. In CI&A we are committed to identify risks and share insights across the entire value chain to set direction and drive change for the benefit of our patients. 

You will become part of Customer Complaints Projects team supporting the Vice President area Customer Complaints (CC) with project execution, data, training and LEAN. 

  
 
Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.
 
Contact
For further information, please contact Manager Amra Curevac at +45 3077 6378.

Deadline
23 March 2025
Please note that interviews will be scheduled as soon as relevant candidates are identified, so we encourage you to apply sooner rather than later.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.