Onsite Support Specialist

Are you a dedicated and service-minded IT professional with a passion for providing excellent technical support? Do you want to be part of a dynamic team in a global company? If so, we want to hear from you!

Your position

In your new position as Onsite Support Specialist in the IT division, you will be a valuable member of the dedicated IT Support Team, whose mission is to ensure seamless IT operations and user satisfaction. You will have the opportunity to work with cutting-edge technology, support end-users, and contribute to the continuous improvement of our IT services. Above all, your work will make a real impact on the efficiency and productivity of our global organization.

At Semco Maritime safety is a core value, and in this role, you will contribute to maintaining and promoting a strong safety culture while delivering innovative solutions. Above all, your work will make a real change for the global energy sector.

Your place of work will be at our Global HQ located in Esbjerg, the hub of the Danish energy industry, right on the waterfront – views do not get any better than this. The position is full-time, and you can expect to travel occasionally as needed.

Your tasks & responsibilities

As an Onsite Support Specialist, you will be responsible for delivering high-quality IT support to end-users.

Your tasks will include but are not limited to:

• Providing efficient and professional technical support to end-users, both in-person and virtually.
• Troubleshooting and resolving IT-related issues quickly and effectively.
• Installing, configuring, and maintaining hardware and software according to company standards.
• Documenting issues and solutions in our ITSM system to improve knowledge sharing and efficiency.
• Assisting users with guidance and training on IT equipment and software.
• Setting up and decommissioning IT hardware.

Your profile & qualifications

We are looking for an outgoing and service-oriented IT professional who is passionate about IT support and eager to make a difference. You have a proactive and structured approach to your work and are keen to improve IT processes and user experiences.

To succeed in this position, we imagine that you have:

• Minimum 2 years of experience in IT support or a similar role.
• Strong technical knowledge of endpoint management, including laptops and mobile devices.
• Excellent communication and interpersonal skills, both towards end-users and within a global IT department.
• Ability to work independently and solve problems efficiently.
• A relevant IT education. ITIL and technical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are an advantage.
• Fluency in Danish and English, both written and spoken.

Welcome to Semco Maritime

At Semco Maritime, we create change. For people. For projects. And for the global energy sector. With us, you will join a community of over 2,500 of the most dedicated thinkers and doers in the energy industry who are driving real change and making their own personal mark on the global energy landscape.

While everyone knows why the energy transition is vital, we are concerned with the journey. How to get there. By providing the answers needed to make change real. Because we believe that global energy ambitions can only be realized through hard work and clever pragmatic solutions. This is what we do. This is what we invite you to participate in.

Safety is at the core of everything we do, and we are committed to protecting our people, partners, and the planet as we work towards a sustainable energy future.

So yes, working for us will change the energy sector – and may well change you too.

Care to join the movement?

Change. With us.

We conduct our interviews on an ongoing basis, so if you are interested, you must submit your application via the link below as soon as possible. If you have any questions do not hesitate to contact Senior Manager, Operation & Service, Renny Ulka +45 7916 6806.