Regional Deal Desk Specialist

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Deal Desk Support will serve as the Business Partner for our Regional Sales in Southwest. In a dynamic and rapidly expanding company, the role involves supporting

Sales to optimize their deal structure with finance, revenue recognition and legal to contribute to ambitious targets. With strong communication skills, the position partners with regional management to provide business insights and advice to Sales executives in structuring. The role is a key supportive function within the Sales process across the Region. Reporting to the Team Leader Deal Desk Region for South and West Europe, this role plays a key part in the following tasks :

• Be the trusted advisor to Sales Executives on deal reviews, structure and booking.
• Lead and handle deal exceptions on non-standard terms
• Working across teams to appreciate deal economics to arrive at the best possible solution for the customer
• Review and approve deal terms request.
• Driving the approvals from different stakeholders to get the document ready for signature.
• Work across with Finance, Rev Rec, Partners, Consulting and other relevant teams to ensure all relevant approvals and deal details are gathered in our systems
• Provide active support in rational problem solving and performance improvement projects at all level of the organization
• Train and enable the team on our system for : quoting, pricing, policies, and processes
• Develop metrics and reporting to evaluate our deal processes
• Contribute to the continuous improvement of the global service (optimization rationalization standardization)
• Promote license delivery to our customers

Qualifications

• Proven history in a similar role – with very good background in operations.
• Excellent communication, collaboration and presentation skills
• Working knowledge of sales processes, software pricing/discounting, contracting, and negotiation strategy
• Ability to use software, documentation, and training to streamline and build robust processes
• Strong project management skills
• Proven history and finance knowledge in IT, preferably in the software industry
• Fully fluent in English (oral and written); French & Portuguese preferred but not mandatory.

Personal and behavioral skills :

• Problem solver oriented and dynamic
• Strong organizational skills
• Ability to face the unknown and resilience towards testing and pressurizing situations
• Curious, eager to learn and develop yourself
• Capacity to develop relationships with different stakeholders
• Being influential to ensure effective execution of remediation activities by other team members (even when there is no line of authority over them);
• High level of rigor and reliability, combining good analytical skills with the ability to summarize and select relevant information;
• Ability to deal with high volume and highly complex workload.

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.