Regional Head of Claims, Benelux Nordics Region

Let’s care for tomorrow. 

Your ambitions.  Your dreams.  Your tomorrow 

 Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.   

We are looking for a Regional Head of Claims, based in Copenhagen or Stockholm.

Your Team  

Allianz is committed to delivering on our claims promise.  At Allianz Commercial, we are committed to deliver superior claims experience to our customers: before, during and after a loss.  

The Impact You Will Have  

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At Allianz Commercial we are committed to delivering a superior claims experience to our customers: before, during and after a loss. 

Based in Copenhagen or Stockholm and reporting to the Regional Managing Director, you will develop and execute the Claims regional strategy and proactively support the development of the global claims strategy. You will also lead and manage the regional Claims team. 

Some of your specific responsibilities could include: 

• Collaborate on the development and implementation of the global and regional strategies, ensuring alignment with organizational goals.

• Build and maintain strong, trust-based relationships with brokers, clients, and internal stakeholders.

• Ensure organizational structures, processes, and resources are optimized to deliver excellent service to internal and external customers.

• Oversee the management of cost center budgets and maintain efficient, effective, and adequate reserving levels in line with standards.

• Drive excellence in claims handling, supervising large losses, supporting negotiations, and ensuring a high-quality service experience.

• Foster collaboration across functions such as Underwriting, Risk Control, Distribution, and Operations to achieve shared objectives.

• Promote continuous improvement through effective vendor management, development of Claims KPIs, and positive representation of Allianz Commercial within the Allianz Group and market.

What You’ll Bring to the Role 

• You have a deep understanding of regional and local LoB insurance markets, competitor landscapes, and regulatory frameworks.

• You bring significant experience in claims management, leading international teams, and navigating complex matrix environments.

• You possess strong knowledge of products, policy wordings, claims handling processes, reserving principles, and reinsurance practices.

• You are proficient in legal processes, litigation management, mediation, and negotiation techniques.

• You excel in building strong broker relationships, analyzing complex data, and communicating effectively.

64364 | Customer Services & Claims | Management | Allianz Commercial | Full-Time | Permanent

What’s in it for you? 

Let’s care about everything that makes you, you 

We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. 

Let’s care for your financial wellbeing 

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. 

Let’s care for your opportunities to progress 

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. 

Let’s care for life’s twists and turns 

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.  

Let’s care for our society and our planet 

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. 

Care to join us? 

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead. 

Learn more about careers at Allianz Commercial by clicking here. 

Learn more about Allianz Commercial by clicking here. 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. 

People with disabilities: 
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email [email protected] 

Recruitment Agencies:  
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. 

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