Regional Renewal Lead

Ensure the timely and successful renewal and upsell of software contracts 

Mentor and manage the team, fostering a collaborative and high-performance work environment while building talent pool of sales talent and be part of career journeys. 

Provide guidance, training and coaching to team members to enhance their negotiation and customer engagement skills. 

Work closely with the global Renewal team to maximize productivity and efficiency. 

Utilize data-driven insights to track and analyze renewal rates, identify trends and recommend improvement strategies. 

Partner with cross-functional teams, including sales, customer success and finance to align renewal strategies with overall company goals. 

Proactively engage with customers to address concerns, answer questions and identify upsell and cross-sell opportunities. 

Oversee the negotiation of software contracts renewals, ensuring favorable terms for both customers and the company. 

Partner with legal, deal-desk and finance teams to ensure compliance with contract terms and financial objectives. 

Continuously evaluate and enhance the renewal process, streamline workflows and identify opportunities for automation. 

Prepare regular reports and presentation for management on the renewal performance. 

Manage channel and partner renewals, including ensuring timely pricing to ensure optimal renewals.

Strong organizational skills and attention to detail, capable of managing multiple priorities and meeting deadlines. 

Proven ability to build and manage teams 

Proven ability to successfully lead cross functional initiatives. 

Exceptional communication and presentation skills with executive presence to confidently interact with senior leaders. 

Ability to build effective relationships across all levels of the organization. 

Must be able to work well in high pressure situations 

8+ years’ experience in sales, account management or equivalent customer facing role 

Knowledge in or comparative technologies including ERP, EAM and/or FSM 

Strong sales track record of meeting and exceeding quota. 

Finance background a plus – understanding of accounting and financial principles such as Budgeting, ROI, Project Payback, Time Value of Money, TCO-based Selling.