Sales Account Manager - Bangalore

Join Our Team as a Sales Account Manager! 

Are you an experienced Account Manager or Business Developer, looking for new challenges and eager to grow in an international environment? We have an exciting opportunity for you! 

Who are we? 

emagine is an international company with over 900 emagineers who collaborate across locations and borders daily. We are headquartered in Copenhagen, Denmark, with offices in India, France, Germany, Ireland, the Netherlands, Norway, Poland, Portugal, Sweden, UK, and the UAE. In 2023, emagine generated 480 million Euros in revenues, offering high-end consulting services, nearshoring and offshoring-as-a-service, and a range of manage. 

Position Title: Sales Account Manager

Location: Bangalore ( Hybrid)

Experience Required: 6–10 years

Employment Type: Full-time

 

Key Responsibilities:

1. Account Mining & Business Development:

- Identify opportunities to grow existing accounts by understanding client needs and business requirements.

- Build and maintain strong relationships with key decision-makers within client organizations.

- Proactively seek new business opportunities and cross-sell services, including staffing and managed services, to expand the customer portfolio.

2. Customer Meetings & Engagement:

-Regularly meet with clients to understand their business priorities, challenges, and hiring needs.

-Develop a deep understanding of clients’ organizational goals to propose customized solutions.

-Serve as a trusted advisor by providing insights on industry trends and best practices in technology hiring.

3. Understanding Technology Hiring:

-Gain a solid understanding of technology hiring needs, trends, and job roles in IT companies.

-Partner with clients to strategize and provide talent solutions for both staffing and managed services requirements.

-Act as a subject-matter expert on technology hiring and provide guidance to clients on workforce planning.

4. Requirement Qualification:

-Work closely with clients to gather detailed job requirements and qualify them to ensure alignment with Emagine’s capabilities.

-Act as a bridge between clients and internal teams to ensure clarity in deliverables and timelines.

5. Collaboration with Recruitment Teams:

-Work in tandem with recruitment teams to ensure the timely delivery of quality candidates for open positions.

-Monitor and manage recruitment pipelines to meet client expectations and project deadlines.

6. Work Order Management:

-Draft, negotiate, and finalize work orders/contracts in collaboration with internal and client stakeholders.

-Ensure compliance with organizational policies and client requirements during work order creation.

7. Customer Focus & Relationship Management:

-Serve as the primary point of contact for client escalations and resolutions.

-Deliver excellent customer service by anticipating client needs and providing tailored solutions.

-Regularly gather client feedback to improve service quality and maintain a high Net Promoter Score (NPS).

8. Market Insights & Reporting:

-Provide market intelligence and competitor insights to help shape business strategies.

-Prepare and present account performance reports and business growth updates to management.

 

Required Skills & Qualifications:

• Experience: 6–10 years in Sales, Account Management, or Business Development roles, preferably in IT/ITES staffing or managed services.

• Communication: Excellent verbal and written communication skills with the ability to influence stakeholders.

• Customer Focus: Strong interpersonal skills with a proven ability to manage and nurture client relationships.

• Technology Knowledge: Sound understanding of technology hiring trends, IT job roles, and managed services requirements.

• Analytical Thinking: Ability to qualify requirements effectively and align solutions to client needs.

• Collaboration: Demonstrated experience working with cross-functional teams, including sales and recruitment.

• Organizational Skills: Exceptional multitasking and time management abilities to handle multiple accounts simultaneously.

• Technology Proficiency: Hands-on experience with CRM tools (e.g., Salesforce) and MS Office Suite.

• Result-Oriented: Proven track record of achieving and exceeding sales targets.

 

Why Join Us?

• Opportunity to work with a dynamic and fast-growing organization.

• Collaborative environment with a focus on learning and professional development.

• Exposure to leading clients and industries.

• Competitive compensation and benefits package.