Sales Operations Manager

Are you a Behind-the-Scene Sales Ninja ready to take on a pivotal role within our sales team? Join us as the Sales Operations Manager, where you'll be the hub of sales and an essential access point for our team. Always ahead of the game, you'll ensure our global sales team is prepared and supported every step of the way.

Our sales team operates globally, and you will be the central figure ensuring alignment on processes, learning from others and help building a sales team spirit.

About the Role:

As the Sales Operations Manager, you'll act as a close partner to our CEO and Head of Sales. Think of yourself as the assisting coach, the wingman of sales, ensuring no one is left behind.

Responsibilities:

• Sales Operation: Prepare weekly sales sprints, follow up with sales staff for progress on pipeline and leads.
• Close Partnership with Head of Sales: Coordinate tasks within the sales team and across the company, working closely with our Head of Sales.
• Admin Support: Provide scheduling, communications, and travel arrangement support to the sales team.
  
• Team meetings: Host sales meetings, training sessions, and events, ensuring all logistics are handled smoothly.
• Sales Process Documentation: Develop and maintain clear and consistent sales process documentation.
• Sales Process Optimization: Administer and optimize our CRM system to enhance the efficiency and effectiveness of the sales team.
• Performance Tracking: Track and report on sales performance metrics and KPIs to help the sales team unlock their potential.
• Cross-functional Collaboration: Collaborate with project management and customer success teams to ensure seamless operations and customer satisfaction.

Qualifications:

• Bachelor’s degree in Business Administration or relevant field.
• Proven experience in a sales support or administrative role, preferably within a consulting sales organization.
• Proficiency in CRM software (e.g., HubSpot or similar).
• Strong analytical skills and attention to detail.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• A proactive mindset with the ability to anticipate and address the needs of the sales team and clients.
• Familiarity with sales methodologies and processes is a plus.

What we offer

Qarma is the leading digital tool and platform for quality and compliance within production and sourcing. We work with some of the global leading fashion and furniture brands and retailers to make better and more sustainable products.

Being part of Qarma means:

• A casual and dynamic workplace
• Access to lots of support from your colleagues – also the founders
• Flexibility to create your own schedule
• Flat and international organization with colleagues from around the world
• World-class product that customers love

If you see yourself as the backbone of our sales operations, always prepared and ahead of the curve, we want to hear from you. Qarma is a fast-growing company with a lot of opportunities for someone with drive and motivation for making a difference. 

Apply now to join our dynamic team and play a key role in driving our sales success!