Senior Claims Handler Property and Liability (m/f/d)

Let’s care for tomorrow.

Your ambitions. Your dreams. Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Senior Claims Handler Property and Liability (m/f/d), based in Copenhagen or Stockholm.

Your Team

Our team is dedicated to delivering exceptional claims management services while upholding Allianz Commercial Claims Standards. We collaborate closely to ensure high-quality service for our internal and external customers, fostering strong relationships with brokers and clients.

The Impact You Will Have

As a Senior Claims Handler, you will play a crucial role in managing standard claim types in both lead and following capacities. You will ensure compliance with established authority limits and procedures, while utilizing third-party service providers to achieve efficient outcomes. Your expertise will guide the team and contribute to the overall success of the claims process.

Some of your specific responsibilities could include:

• Claims Processing and Administration: Handle all standard claim types, maintain accurate records in Allianz Commercial systems, and support the credit control process in collaboration with Underwriting and Accounts.

• Investigation and Reserving of Claims: Investigate claims, assess coverage, determine reserving levels, and direct independent external service providers.

• Settlement: Settle claims through payment or denial, negotiate competitive outcomes, and support subrogation processes.

• Referrals and Compliance: Ensure claims handling adheres to authority limits and Allianz Commercial Claims Standards, preparing necessary documentation for referrals when required.

• Market Management and Coaching: Assist in acquiring new business and retaining existing clients, provide training and support to junior team members, and engage with industry functions.

• Relationship Management: Represent Allianz Commercial positively in the market, collaborate with various functional areas, and maintain strong relationships with key stakeholders.

What You’ll Bring to the Role

• At least 3 years of claims handling experience in the area of Property and/or Liability expertise. Experience within Financial Lines is also meriting.

• Flexibility and interest to learn claims handling on other products.

• Expert knowledge of the entire claims handling process from notification to settlement and recovery.

• Advanced understanding of relevant products, wordings, terms, conditions, and local insurance markets.

• Proven ability to build and maintain strong relationships with brokers and key stakeholders.

• Strong negotiation and conflict management skills, capable of achieving favorable outcomes in contentious situations.

• Ability to analyze data effectively and persuade others to take action without executive authority.

• Exceptional verbal and written communication skills, with proficiency in both written and spoken English.

65735 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email [email protected]

Recruitment Agencies: 
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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