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Kamstrup

Senior IT-Supporter

Fuldtid

Permanent

8210 Aarhus V, Danmark

SE PÅ KORT
ID: 2827950
|
Indrykket for 8 dage siden

Senior IT-Supporter

Are you ready to take our onsite IT-support to new heights and make a lasting impact on our team? Do you get excited about fostering a proactive and outstanding customer service environment? Do you thrive when leading by example and enjoy a hands-on IT support role?

Here is what the job entails
As our Senior IT-Supporter, you will be taking part in the daily operations in our onsite IT-Support team situated in Stilling. You will play an important role in elevating our onsite IT support towards outstanding customer service. By setting an example and acting as a mentor to your colleagues, you will help establish high standards for our team.

More specifically you will be:

  • Performing tests and troubleshooting as well as quality assurance
  • Developing and overseeing the installation of systems, which include both software and hardware
  • Establishing and maintaining policies and procedures to enhance service delivery
  • Fostering a culture of continuous improvement and staying updated with industry advancements
  • As the team is newly established, you will have a unique chance to influence the way we conduct onsite IT support. Therefore, you will receive thorough training in our systems and processes, as these are key elements in our operations.

    Meet your future team
    With a direct reference to our Head of Digital Workplace, you will join our newly established team, Digital Workplace. The team is responsible for ensuring our colleagues have the technologies they need to work efficiently and effectively. Therefore, the team is divided into two specialized groups. You will be joining our onsite IT Support Team, a smaller, close-knit group that handles the purchasing preparation, handover, troubleshooting and repair of IT equipment. The team works closely with our colleagues in the IT Service Center Team in Spain, who manage most of the first-line support. We thrive in an informal tone and value daily sparring sessions to foster growth and collaboration.

    Did you know? Our team represents five nationalities, and we have a wide range of interests, from kite surfing and stand-up paddling to fishing, sailing, and motorbiking.

    Less about us, more about you
    We are looking for a Senior IT-Supporter, who is ready to elevate our Danish onsite IT support to new heights by acting as a mentor and leading by example. You will achieve this through a combination of mentoring and a practical understanding of IT systems.In order to succeed, we imagine that you:

  • Have a service-oriented personality that inspires others to follow your example, even without formal managerial responsibilities
  • Consider yourself a problem solver
  • Have a degree in Computer Science, IT, or a related field
  • Possess over 3 years of experience in IT support, delivering strong customer-oriented service
  • As we are an international organization it is important that you are fluent in English.

    We want to support a diverse and inclusive workplace, so while you may not meet all the qualifications listed above, you could still be a good candidate for the position. If you find the role intriguing, do not hesitate to apply.

    We are more than an ordinary workplace
    We cherish the good colleagueship which we all contribute to, the only limit is your engagement. As we are a big organization you are bound to find one or more colleagues who share the same interest as you. This might be in our board game club, on our cycling team, during our yearly summer festival, or on the padel court. For example, our Team lead, Service Delivery is also our volunteer padel instructor while one of our Software Test Engineers run weekly spinning classes.

    Besides the best colleagues you could imagine, we also offer:

  • Work life balance through flexible working hours
  • Employee benefits including a healthy canteen, fitness facilities, in-house dental clinic, hairdresser, and a free health clinic
  • An active employee association that fosters a collaborative and supportive workplace community
  • Beneficial health care and insurance package
  • Do you want to be a part of Kamstrup?
    Please submit your application by using the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.

    The job will be located at Kamstrup's headquarters in Stilling, between Aarhus and Skanderborg.

    If you have any questions about the position, please contact ?? on phone: +45 89 93 10 00.

    Get to know us
    At Kamstrup, you'll become part of a close-knit community that genuinely cares about one another, fostering connections both in and out of the workplace. Our team comprises innovators, dreamers, and doers, united by an unyielding passion to challenge the status quo, find better solutions, and constantly push the boundaries of what's possible all with the purpose of securing clean water and energy to the maximum number of people. With an unwavering commitment to growth, we offer opportunities for you to leverage your skills and drive our business to new heights, empowering you to leave your mark on our future and grow with us.
    Explore more on our , see our , and stay updated through for the latest news and job openings.

    Application deadline

    As soon as possible

    What's next?

    The Hiring Manager screens applications on an ongoing basic, but you can expect to hear from us within 6 weeks.

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