Senior IT/OT Solution Manager

Do you want to be part of our ambitious journey to digitise and automate the processes in our API Pilot factories, where the insulin and GLP-1’s of the future are being developed? Are you motivated to lead the design, implementation, and management of IT/OT solutions to enhance operational efficiency, reliability, and security?

If yes, we are looking for a dynamic and experienced IT/OT Solution Manager to bridge the gap between Information Technology (IT) and Operational Technology (OT) systems, and ensure a seamless integration, security, and functionality across our area. Come join our team, where we focus on a collaborative, engaging and inclusive work environment. 

For an introduction to our area - CMC API Pilots - please visit our career page .

Novo Nordisk is ranked as #1 “Best Place to Work” in 2023.

The Position

As Senior IT/OT Solution Manager you will, together with two colleagues, be responsible for more than our 30 PLC and SCADA based automation systems, which supports the production in our 6 Active Pharmaceutical Ingredients (API) Pilot factories. You will be responsible for keeping the systems operational and in compliance with Novo Nordisk requirements and thereby requirements from health authorities. Furthermore, you will communicate and collaborate closely with many colleagues both internally in the department, but also in our Pilot factories. The position is based in Bagsværd, Denmark.

Your key responsibilities:

Operational Support

Provide expert support for IT/OT systems, troubleshooting issues, and minimizing downtime.

Develop and maintain system documentation (e.g. Risk Assessment, Design, Configuration and Processes.)

Compliance

Ensure configuration and user management

Ensure business continuity in terms of backup and recovery to minimize downtime

IT Security

Ensure IT/OT systems comply with relevant security standards and regulatory requirements.

Implement and monitor cybersecurity measures to protect OT systems from threats and vulnerabilities.

Projects and System Integration

Design, implement and verify the integration of new PLC/SCADA systems, ensuring compatibility and interoperability.

Work closely with engineering, production, and IT teams to develop robust integration solutions.

Life Cycle Management

Life Cycle Assessment of systems regarding Vendor support, Recovery, Hardware, Software and OS support

Software and Hardware upgrades based on the Life Cycle Assessment.

We work mainly with the Siemens and Rockwell PLC’s together with WinCC & iFix SCADA technologies. For the System Management of our systems, we mainly use ServiceNow. It is not a prerequisite that you have experience with these systems or technologies in specific, although it will be an advantage if you do.

Qualifications

You hold a higher education such as B.Sc. or M.Sc. within Computer Science, Engineering, Information Technology, or a related field. You have acquired a minimum of 5 years relevant work experience with management of IT/OT solutions. As an ideal candidate you have:

Strong understanding of IT and OT systems, preferably SCADA and PLC.

Proficiency in network infrastructure, cybersecurity, and data management.

Experience with IT/OT requirement settings, design and testing

Strong analytical and problem-solving abilities.

Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.

Our work is performed according to cGMP, hence it is expected that you possess a systematic approach to your tasks and that you a able to plan and finalise your tasks. Furthermore, we emphasised the importance of your capabilities to ensure and initiate tasks, also when they are not being handed to you. It is our expectation that you take responsibility for your own and the team’s goals.

As person, you have a positive Can-Do attitude, you are solution oriented and enjoys taking initiative and being proactive in your approach. Due to your communication and collaboration abilities, you are a trusted and well-liked collaborator among our stakeholders. You have a high energy level and the ability to spread enthusiasm and positive energy to those around you.

About the Department

As part of Novo Nordisk PSQIT organisation, Chemistry, Manufacturing and Control (CMC) Development & Scaling makes a real difference for patients with chronic diseases across the world. We develop, manufacture and distribute drug candidates for clinical trials and have a strong culture with a “can do” mind-set. 

The IT & Automation team is organised within CMC API Pilots, where we work with operation and maintenance of automation systems, ensuring stable and efficient operation of our IT/OT systems, keeping the systems in compliance, and ensuring data availability in our 6 Pilot factories. The team currently consists of 16 highly competent System Managers and Automation Engineers working across different automation and data technologies.

About Novo Nordisk

Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That’s why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them.