Senior Manager Quality Support

Fuldtid

Permanent

Novo Alle 1, 2880 Bagsværd, Danmark

SE PÅ KORT

ID: 2725041

Indrykket for 1 dage siden

Are you an authentic and empathetic people leader with a strong track record of inspiring and guiding both teams and leaders? Can you seamlessly balance daily operations while driving forward the strategic vision of the department?

If you are also passionate about quality, are able to work across the value chain, and foster a collaborative environment, then apply today and join us in Inbound Supply Management!

The position
As Senior Manager, you oversee two teams each led by a manager, divided into categories: Raw Materials and Pack Materials. You will have 3 direct reporting lines: the two Category Managers and a Quality Support Manager. The total team size is 22 employees. You will reporting to Inbound Supply Management(ISM) Director and become part of the ISM management team.

The Quality Support team’s core responsibility is the handling of deviations for purchased raw materials, process aids, primary- and secondary packaging materials. The team acts as a single point of entry for consuming departments worldwide in Novo Nordisk, regarding quality issues on released purchased materials.

Through a standardized approach, the team ensures timely progress of critical activities, such as investigations and corrective actions related to errors on purchased material.

Your key responsibilities encompass:

Fostering a culture of high well-being, continuous people development, and innovation within your team and across related organizational departments

Overseeing the deviations handling process for raw and packaging materials, ensuring a standardized and consistent approach throughout every step in the process

Driving the development, implementation, and maintenance of KPIs, while continuously refining dashboards and seeking out best practices

Ensuring strict adherence to processes, ensuring a standardized approach for deviation handling

Guaranteeing that processes are continuously matured and improved, without compromising quality, through close collaboration with our QA department

In addition, you actively engage with both internal and external stakeholders, ensuring strong collaboration and making sure that the teams have the appropriate resources and the necessary competencies to effectively carry out the tasks.

Qualifications
To be considered for this role, we believe you:

Hold an academic degree in engineering, business administration, manufacturing, or a related field

Demonstrate substantial experience as a people leader who builds trust, drives engagement, and ensures team well-being, ideally in leading leaders

Possess at least 8 years of experience in quality within the pharmaceutical, medical devices, or food industries

Showcase solid communication, problem-solving, and stakeholder management skills, along with strong performance and professional ethics/integrity

Display proficiency in both spoken and written English

It would be considered as a strong advantage if you hold relevant certifications in Six Sigma and/or project management.

As a person, you have solid stakeholder management and communication skills. You are authentic and empathetic, with strong interpersonal skills that enable you to build trust. You are a people leader by nature with the ability to coach and guide others in a complex and global stakeholder landscape. You are a strategic thinker, driven to introduce new ideas and with the ability to set ambitious goals and challenge the status quo. Lastly, you have a high degree of independence and take initiative to challenge ways of doing things and drive innovative improvements.

About the Department
Inbound Supply Management is part of Sourcing Operations, which has the overall operational responsibility for the inbound supply chain of Novo Nordisk and consists of 650 employees. We use our differences to create novel ideas and high-quality solutions to ensure continuous improvement of the Sourcing Operations function globally.

You will be working in the headquarters with an environment characterized by innovation, openness, and highly engaged colleagues who are dedicated to helping us change lives for the better for patients around the world.

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