Senior Product Manager, B2B

Senior Product Manager, B2B The business

Driversnote is a product-centric and profitable SaaS company in the heart of Copenhagen. We proudly help over 3 million users across more than 50 countries log their mileage. No one enjoys the hassle of mileage documentation. We automate and simplify this tedious task, and make our customer’s work-life easier while saving them both time and money.

We are 35 people working closely together on design, mobile and web development, marketing, support, sales and customer success.

At Driversnote, you will enjoy the benefits of working at a company that has a clear product-market fit and is fully owned and operated by the founder team. We're profitable and have quadrupled our ARR over the last three years. Our scale will allow you to operate in a truly data-driven fashion, and our independence ensures that we always align our decisions with the best interests of our customers and employees.

The product

Driversnote’s main experience is a highly rated freemium app, to a large extent spread through word of mouth. We offer automatic mileage tracking based on the phone's geo location and in addition, we offer a piece of hardware known as an iBeacon to ensure precision tracking, when you enter your car.

The mobile app is backed by a substantial backend, and at driversnote.com we offer a fully fledged web application with advanced trip management, team management and workflows for teams.

We have a B2C-like relationship with many of our users, but we are gradually moving more and more into traditional B2B space with all that this entails of further product enhancements.

The way we work

We use a product development process known as Shape Up, where a few key people take the role as shapers and define projects that can be designed, implemented and released within 6 weeks, known as cycles. For each 6 week cycle, we form new cross-functional teams with designers, developers, marketeers and customer supporters on them, and we let the teams focus exclusively on finishing their projects within the cycle. Each 6 week cycle is followed by a 2 week cool-down period, where we fix bugs, execute functional projects, evaluate how we did and plan the next cycle.

We like to say that our unfair advantage is that we care more than our competitors, and our users and customers tend to agree when they review our app, respond to NPS surveys and rate our support. We have a generous budget set aside for each employee to learn and develop, and we do a lot of fun stuff together.

The opportunity

We are gradually moving towards selling subscriptions to teams and you’ll manage the emerging B2B product: Driversnote for Teams. You’ll work in collaboration with sales, marketing, product design, developers and customer success to 10X our B2B customer base, which is already significant.

You’ll report to the Chief Product Officer and work in a close-knit team, where we all get our hands dirty. We believe in a collaborative working style with a bias towards rapid prototyping, user testing, and a natural and deep curiosity towards our customers and their needs.

The role

As our new Senior Product Manager, you’ll be on a mission to grow the B2B product. As part of your everyday life, you will,

• Develop an approach that balances B2B self-service with product-led sales/success that enables us to move up market.
• Shape opportunities and solutions and argue for them in written pitches.
• Launch experiments, conclude them and define next steps based on the learnings.
• Collaborate with the rest of the product team on building a product that our customers love.

We’re looking for

• An experienced professional who's worked in and around digital product management for at least 3 years, whether you’ve been a product manager specifically or had other functions is less important.
• Demonstrated driver of business outcomes through thorough understanding of B2B customer needs, and their alternative solutions and buying behavior.
• Been-there-done-that when it comes to building a B2B software product that combines self-service with customer success and sales.
• Experience developing global products with hundreds of thousands of users.
• A stellar communicator who enjoys collaborative writing - you’re concise, clear and write with conviction.
• If you have a track record of hits, misses and learnings from a product-led growth motion, we’ll be over the moon.

This is for you, if

• You’re comfortable with ambitious growth and revenue targets and you make it your personal mission to hit them.
• You insist on working towards outcomes over output.
• You know how to quantify opportunities, expand product market fit, and modelling business outcomes is second nature to you.
• You enjoy analyzing and synthesizing data from many sources (we spend a lot of time in BigQuery and Looker Studio).
• You love debates and thrive with opinionated colleagues.
• You’re an in-formal leader who brings cross-functional teams and senior leaders together around shared goals.

What we believe in

Vision & mission: We work to eliminate work-life hassles to let people focus on what matters. Today, that means removing the pain and trivial work of handling mileage, while providing peace of mind that nothing is forgotten and all rules are followed.

Product-led: We focus our work on the end-user and optimize for bottom-up adoption. People's use of our product is what leads to our growth. We sell through our product and as self-service. We invest in customer success instead of outbound sales. Our marketing is focused on people with a need, leading them to the product.

Lean & data-driven: We try to get a deep understanding of the problems we’re solving. But we also acknowledge that we often can’t predict the outcome of our work. So we believe in an experiment-based approach to product development with short build-measure-learn cycles. For this reason, we also don’t believe in detailed plans for more than 3 months ahead.

Long-term & compounding: We invest in things with a continuous return and compound. We, e.g., prefer to sell fewer licenses to smaller companies that are a good fit and have a long-term relationship rather than win a €100k deal with a company that will never actually benefit from our solution. We’re self-funded, so we don’t stress about the next funding round and take the time to go into depth with our work.

What we offer

At Driversnote you will be part of an international team composed of talented people that are fun to be around. You will have ample opportunity to influence decisions at all levels, and we hope we can both teach you something and learn something new from you. You’ll get to work with and learn from a team of highly experienced entrepreneurs and tech people. We’ll set aside resources for independent skill development to help you grow and develop your career.

We work in a relaxed environment with new offices near The Meatpacking District. We get a tasty, freshly cooked lunch every day (vegetarian option available), great coffee, cozy Friday drinks, and have great events; from our running club and gaming nights, to our epic Christmas and summer parties.

Since many of us have spouses and kids that we enjoy spending time with, we can honestly say that we offer a healthy work-life balance along with a competitive salary and all the benefits you would expect.

How to apply

Email us at [email protected] with the subject “Senior Product Manager, B2B”. Tell us why you’re the one for us and show some of your work.

We accept applications until March 21. After this, we expect to take a couple of days to review all applications and get back to you no later than March 28. Expect case work during the interview process. The case will be representative of the kind of work you’ll do with us.

We look forward to hearing from you!