Senior Quality Supporter

Are you THE facilitator of problem solving on a professional level, and THE driver of the handling of deviations, from initial discovery to the implementation of corrective and preventive measures on the production lines? Are compliance and efficiency core values for you as an individual? Do you have a systematic yet creative mindset to pursue robust solutions that create value for your customers?

Then this is your call for action! Quality support, DCM in Hillerød is looking to expand our team with a Senior Quality Supporter, that use systematic problem-solving techniques to solve our biggest quality related projects. Apply today for a life-changing career!
 
The position
Your main task will be to handle deviations related to medical devices from our production. In this context, you are expected to play a key role on:

• Driving / facilitating root cause investigations together with process experts, Quality Assurance and Production
• Pursuing robust countermeasures with positive impact in product quality, patient safety, compliance and process efficiency, and sharing the improvement and learnings, with our stakeholders.
• Be our process expert on the monitoring setup, for our growing stakeholder landscape. Which encompasses trending on deviation and failure reports, for this you will need to not only like data, you will need to love data.
• You should thrive in building relations and expanding your knowledge in a complex and challenging business environment. 
• You will find that you have rich opportunities to create great results and develop yourself, both on a professional and on a personal level, and you will be trusted to execute your great ideas.

The main purpose to the role is to safeguard patient safety and improve product quality by ensuring a high-quality root cause investigation and the right corrective actions. Your job area will be within medical devices and covers several different technologies within advanced injection molding, metal components and assembly. 
 
Qualifications
To succeed in this role you have:

• An academic degree with a technical background within engineering and/or natural/pharmaceutical sciences.
• Previous experience with systematic problem solving, root cause analysis and deviation, obtained within quality assurance, moulding or assembly.
• A highly data-driven approach to facilitate our monitoring setup.
• Familiarity working in compliance with quality and GMP requirements and you demonstrate a LEAN mindset.
• Knowledge and experience working in a highly regulated GMP environment is an advantage.
• Proficiency in Danish or you have an interest in learning the language.

 
It is an advantage if you have:

• Experience with working in a production environment.
• Mechanical understanding of CAM and/or servo-controlled machines, moulding machines and their utilities, is an advantage, but not a requirement.
• Experience with project management.

If you do not meet all the requirements above but you share our passion for quality, trending, regulations and problem-solving and are keen to acquire professional com-petencies we want to hear from you.

As a person, you possess excellent communication skills and excel in establishing relations with other people. You bring a positive mindset, are a team player, and have a systematic approach to problem-solving. You are proactive and have a great interest in developing yourself and the team you are a part of. Finally, you are curious and seek to understand the underlying complexities and gain energy by going on the shop floor and interacting with your stakeholders and your team.
 
About the Department
The team is responsible for managing deviations and overall quality improvement for DCM in Hillerød. This includes the production of pre-assembled motor modules, molding of components, warehouse operations, facilities, and IT. The team consists of 11 highly professional and enthusiastic individuals who embody the NN way every day.

Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.
 
Contact
Please contact Manager, Thue Elsen Nissen (+45) 3448 1980 for further information.
 
Deadline
2 January 2025.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume / CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.