Solution Technician

Should your next career move be into a position as a Solution Technician at a company that is a market leader in reading and measuring equipment for the Danish utility sector? Do you want to provide first-line support to key customers, and do you possess a high level of technical expertise and excellence in IT? Then this position at Diehl Metering, Esbjerg, could be the right opportunity for you.

Diehl Metering ApS produces meters and reading systems for remote reading in the Danish utility sector. They are part of a larger international group, with approximately 17,500 employees worldwide, of whom around 1,900 are employed at Diehl Metering.

The position
The new Solution Technician will become part of a team where collaboration is key. As a First Line Supporter, you will experience a highly varied workday where no two days are alike. Your primary tasks will include providing support for key customers and ongoing projects. Support will be related to the different types of meters provided by Diehl Metering and assisting customers in using its IT system IZAR Plus Portal. This can be done either onsite or remotely via TeamViewer. Additionally, you will be involved in ongoing projects, updating various guides and descriptions, and handling complaints.

Diehl Metering ApS understands that success in the position will not be immediate and expects a learning period of up to a year from hiring. Therefore, it is essential that you consider asking questions to be an important part of personal development within the company.

Furthermore, good communication skills are necessary in dialogues with customers, partners, subcontractors, etc. To fulfill the role, you should possess a curious nature and a natural aptitude for technology and IT.

Your qualifications
There are many pathways into this position in terms of education, but the most important factor is that you have an electrical-technical background, whether as an electrician, electrical installer, production technician, IT specialist, marine engineer, or the like. To succeed in this exciting role, you must be able to handle complex technical data and be IT proficient. You could be a recent graduate eager to work in an international setup.

In addition, someone with the following attributes would thrive in this role:

• Can work independently, take responsibility and have an impact in a constructive way
• Has a structured approach and is systematic in their work, and is able to draw relevant conclusions
• Is curious, engaged, not afraid to ask for help and willing to share knowledge within the department
• Is proactive and has a humorous approach to life
• Strong communicative skills both spoken and written in Danish and English
• Can pitch to colleagues across the organization by asking why and how

Diehl Metering offers you
You will become an important part of a team of eight people and will be assigned a colleague who will be responsible for your training. The company operates with a high degree of trust-based responsibility and a good work-life balance.

You will be a part of a community with colleagues working in the same area and also through international networks, in order to deal with the professional challenges in your daily work life.

Besides the above, Diehl offers you: an internet connection, health insurance, a coffee and fruit scheme, a cell phone and a PC.

If you have any questions regarding this position, please feel free to contact John Hartvig Mølgaard: [email protected] or 0045 2830 3186.

We look forward to receiving your application through our online application system. Please note that we do not accept applications via email due to GDPR.