Student Assistant, Complaint Management Department

Do you want to combine your academic studies with real life experience in an international pharmaceutical company and support the quality management system?

If so, now is your chance to join Ascendis Pharma as our new Student Assistant in the Complaint Management Department.

Ascendis Pharma is a fast-growing biopharmaceutical company with locations in Denmark, Germany, the United States, UK, Italy, Spain, and France.

We are applying our TransCon technology to build a leading, fully integrated biopharmaceutical company focused on making a meaningful difference in patients’ lives. Guided by our core values of patients, science, and passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Today, we have a growing pipeline of prodrug therapies in development, each designed to be a best-in-class therapy.

We are seeking a passionate student assistant to join our team. You will get the opportunity to work side-by-side with highly experienced colleagues. The primary responsibilities include Product Quality complaint handling and registration, but as we are continuously developing, the job can evolve to include tasks from functions in the department over time.

You will be joining a team consisting of 7 colleagues and report directly to Karina Bergenholtz, Director of Compliant Management who is based in Hellerup. You will also be based in Hellerup.

Your key responsibilities will be:

• Registration and handling of customer complaints.
• Unpacking of return samples.
• Support improvement of systems and processes.
• Data handling and analysis.
• Other day-to-day tasks, to the quality system and quality processes.

Qualifications and Skills:

You are currently enrolled in a relevant academic program such as natural sciences, pharmacy, engineering or similar. You have a strong scientific mindset.

Furthermore, you are:

• Independent and quick to learn, able to handle tasks with minimal supervision.
• Approaching your work in a systematic and structured way.
• Proficient in English and Danish, both written and spoken.
• Able to work on-site in Hellerup.

Key competencies:

You are a strong team player, detail-oriented, and have a can-do attitude.

Furthermore, you are conscientious about your tasks, solution oriented and focused on meeting deadlines.

Work hours: 15 hours per week. We want you to balance your work and studies effectively and therefore we offer flexibility where possible to support you in balancing your responsibilities

Office: Tuborg Boulevard 12, 2900 Hellerup 

Apply now.

Applications will be evaluated when received, so please apply as soon as possible.

All applications must be submitted in English and are treated confidentially.

For more details about the position or the company, please contact Karina Bergenholtz, KAB@ascendispharma.com or visit our website www.ascendispharma.com