Supervisor Front Office (f/m/d)
Urban House Copenhagen by MEININGER
Full-time
Do you love working together with your team to ensure guests have a fantastic time? Get ready for your new adventure and apply to MEININGER Hotel Urban House Copenhagen for a Supervisor Receptionist (f/m/d)!
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities - and counting!
YOUR TASKS
You are in charge of smooth operations of the reception team and provide great customer service to our guests You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc. You act as a great host and create a memorable stay for our guests You are responsible for maintaining MEININGER quality standards in your area You are leading the front-of-house team together with your Assistant Hotel Manager You enjoy diverse working environment and are flexible to work in shifts - weekdays/weekends and days/nights
YOUR PROFILE
You are a reception supervisor or a receptionist with at least 2-3 year of professional experience You possess an outgoing personality and enjoy working in a bustling dynamic environment performing a variety of tasks You are a people person, you like helping others and creating unforgettable experience for our guests You enjoy working in a team, guiding and developing your team members You have good knowledge of a front office system ( ASSD, Fidelio, SIHOT) You are fluent in English; Danish and any other languages are advantageous
WHAT MEININGER OFFERS
Competitive salaries, bonuses and benefits 2 days off for company volunteering Pension contributions Extra vacation days for every year you stay at MEININGER (up to 5 days) Regular get-togethers, celebrations and occasional parties (winter and summer team events) Quarterly evaluation rounds to make sure you’re still happy Staff nights and Friends & Family discount The occasional opportunity to travel to support new openings or exchange programs
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
*Please kindly note that, we do not offer any relocation assistance
STEP IN & EXPLORE our hotel:
Contact person: Ioana Popescu
