Are you motivated by the opportunity to lead a team to drive stellar customer excellence? Would you like to put your drive and proactiveness into play while developing teams across borders? If you can bring strong leadership, a successful change management toolbox, and a global mindset then you are the one we are looking for! Apply now for a life-changing career!
The Position
We are seeking an experienced and motivated Team Leader to join our Customer Excellence team, based in Denmark. In this exciting and impactful role, you will ensure exceptional customer satisfaction while overseeing the offshoring of first-level support to our GBS India team. You will also focus on developing your team into trusted business partners for the organization. Leading a team of seven talented colleagues in Denmark and collaborating with matrix stakeholders globally, you will drive customer service excellence for our procurement systems and processes worldwide.
Key Responsibilities:
Some travel activity may occur.
Qualifications
To succeed in this position, you have:
It is an advantage to have:
You are motivated by leading change, fostering collaboration across cultures, and engaging with stakeholders at all levels. You set high standards for yourself and your team, inspiring others to achieve ambitious goals. You bring strong drive, initiative, and persistence, combined with an analytical, results-oriented mindset and excellent communication skills.
Contact
For further information please contact Director, Kerryn McMahon at +45 3079 1188.
Deadline
December 6, 2024.
You do not need to attach a cover letter to your application, but please include a few lines about your motivation in your resume or CV. Please assist us in maintaining a fair and inclusive selection process by not attaching a photo to your application
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
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