The Technical Support Operational System Team is a sub department of Technical Support NCE, supporting both Offshore and Onshore Service and Construction business in entire Northern Central Europe region, in terms of technical knowledge and acting as the link between R&D and local business units. As Team Leader you will be responsible for a group within Operations System team of 8- people. Their job is to provide technical support for various stakeholders within the NCE region.
Responsibilities
As a Team Leader, you will be responsible for developing the team to meet the requirements of an ever-changing and growing business. You will also play an important part in securing and delivering products and service to meet our customers' expectations.
Furthermore, your responsibilities will be:
Remote Team Leadership, effectively represents and supervises a remote team of 8- employees
Act as the deputy for the Manager of the Technical Operational System Team when required
Role model ensuring team delivers on objectives and deliverables
Ensure compliance with Vestas standards, processes, and procedures
Resolve escalated issues promptly
Strive for high standards and awareness within safety and sustainability in the team, as well as continuously work to ensure a good working environment, setting a clear direction and focus within the team to align with the business needs
Setting clear operational expectations and KPIs within the team as well as implementing the relevant governance to review these regularly
All personnel management within the team including recruitment, disciplinary, and capability actions where required
Optimize/develop and improve tasks, processes, systems, and responsibilities within own team
Provide timely and correct responses and support to the Service and Construction organizations
Assure the link between Technical Support NCE and Technology R&D are maintained and developed
Qualifications
Technical background e.g. a degree in IT or a related field or several years of experience in a technical field
Experience in leadership role with a proven ability to develop teams and organizational results
Experience of change management and improvement of processes
Several years experience handling people and multiple functions within a department
Highly skilled at stakeholder management and problem-solving skills
Excellent communication skills in both verbal and written English
Competencies
Service-minded with a natural motivation towards coaching, development, and support
Have the leadership and attributes needed, to achieve set goals in complex organizations as well as being able to coach, empower, and support a team around you
Proficient at networking and stakeholder management, with an understanding of their various requirements as well as different cultures
Detail-oriented, organized and structured with a high focus on quality
Ability to cope with stress in an ever-growing varied environment
Effective leader of meetings, teams, and projects with an organized methodical approach
Professional PC skills - SAP, Microsoft office suite
What we offer
You will become team leader of a skilled and committed team who are enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.
Additionally, we offer
Permanent position
Onboarding program
Flexible working hours
vacation days (in DE; vary acc. to country)
For us, it's the individual that counts. We believe in diversity, reject discrimination and do not think in terms of gender, ethnic origin, religion, disability, age or sexual identity.
Were we able to convince you?
The successful energy transition needs people who MAKE it happen - be part of it!
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
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