Abbott
Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life.
Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.
Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that. That’s our commitment to building life-changing technologies that keep your heart healthy, nourish your body at every stage of life, help you feel and move better, and bring you information, medicines and breakthroughs to manage your health
About Abbott Diagnostics Division
Our solutions are used in healthcare institutions, physician offices, emergency rooms and laboratories thousands of times every day, in practically every country around the world. Our test results are often the “start” button for patient care decision-making – influencing 70% of critical healthcare decisions for millions of people worldwide. The crucial information derived from our testing platforms helps inform treatment decisions for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
The Role
The Technical Service Specialist is responsible for performing field service and planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level supporting and assisting with installations and deinstallations. The primary location is around Gødstrup and Herning.
Responsibilities
Performing field service troubleshoots technical problems and upgrades for hardware and software (TSBs).
Schedule and perform planned/ predictive maintenance (PM/PdM) activities
Assist with instrument installations and deinstallations
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per region
Provide phone support to our customers.
Requirements
Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
Good computer skills
Fluent in Danish
Good English skills in speech and writing
We are seeking a candidate with a proven track record in a similar position, supported by management and customer references. However, we also encourage new graduates to apply. As a technical expert with product line responsibility, you must possess strong communication skills and the ability to identify and drive resolution of issues. Experience in the use of analytical tools and software is also essential. If you have an interest in troubleshooting and technical challenges, this is the perfect position for you.
What can we offer you?
Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.
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