Technical Support Specialist - Danish Speaking

Job Description:
We are seeking a Danish-speaking Technical Support Specialist to join our team in Athens, Greece. In this role, you’ll be responsible for providing top-notch technical assistance to our customers, troubleshooting issues, and ensuring a seamless experience with our products and services. If you have a knack for problem-solving and enjoy helping others, we’d love to hear from you!

Responsibilities:

• Deliver technical support to customers via phone, email, and chat

• Troubleshoot and resolve product-related issues

• Escalate complex cases to specialized teams as needed

• Maintain accurate records of customer interactions and solutions provided

• Ensure a high level of customer satisfaction by offering clear, timely assistance

Requirements

• Fluency in Danish (written and spoken)

• Proficiency in English

• Strong technical aptitude and problem-solving abilities

• Ability to communicate technical information effectively

• Previous experience in technical support or customer service is a plus

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment - all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Referral Program: Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified Companythat fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture