User Research Compliance Supporter

Are you a detail-oriented individual with a passion for ensuring compliance in the workplace? Do you thrive in a fast-paced environment and enjoy working with a team to achieve common goals? If so, we have an exciting opportunity for you! 

Apply today and join us for a life-changing career!

The position
As an integral part of our team, you will be responsible for facilitating the smooth flow of compliance paperwork and agreements between vendors and affiliates, in support of our user researchers and usability engineers. A strong understanding of compliance, data protection, and ethics is essential for success in this role. You will work closely with various departments, including Sourcing & Alliance, URI, Usability Engineering, and other relevant teams to ensure that all compliance requirements are met. 

Your main tasks will be:

• Provide administrative support for user research compliance, including contract management and Halo PV.
• Conduct necessary compliance assessments for user research activities, such as PV, TPR, and PDD assessments, and ensure compliance status of vendors.
• Manage personal data, including deletion, in compliance with data protection regulations.
• Collaborate with relevant stakeholders, both internal and external, and participate in cross-functional tasks related to user research compliance.
• Maintain relevant processes and tools, enable effective user research, and ensure alignment around compliance, data protection, and process flow.

Qualifications
We're seeking candidates who fulfil the following prerequisites: 

• At least 2 years of experience in a relevant field.
• Strong proficiency in both written and oral English and Danish.
• Comprehensive knowledge of compliance-related activities.
• Excellent stakeholder management skills.
• Proficient in Microsoft Office packages.

As a person, you embody the NN Way by being a role model for others to follow. You have an organized and structured way of working that allows you to be efficient in your tasks. You are service-minded and flexible, always willing to go the extra mile to help others. You handle confidential information discreetly and are loyal to those who entrust you with it. You maintain a professional demeanor at all times and have a proactive mindset, always looking for ways to improve and adapt to change. You approach challenges with a constructive and solution-oriented attitude, making you a valuable asset to any team.

About the department
The User Research and Insights team is responsible for conducting user research to uncover expressed and latent needs,  behaviours and preferences. The team of 8 people has a diverse educational background such as anthropology, design/engineering psychology and UX design. The team works in collaboration with product development teams to ensure that user insights are incorporated into the design and development process. This department plays a critical role in ensuring that products and services are designed with the user in mind, resulting in a better overall experience and treatment.

Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.

Contact 
For further information, please contact Head of User Research and Insights, Marianne Norden Guldbrandsen at [email protected].

Deadline 
11 December 2024 

Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.
 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.